I had just typed the name of a project to save in a text field and pressed the “save” button. There were no mention of any characters I couldn’t use. But, it was clear (only because I’ve seen programmers make stupid choices like this in the past), that the apostrophe I had used in the project name wasn’t allowed.
Don’t subject users to silly restrictions like this. What kind of architecture/design doesn’t allow apostrophes to be used in the name of something like this? I realize file systems have some interesting restrictions — but if this isn’t being stored in a database … then, yikes, what are they doing? If I had not already invested a lot of time uploading photos, selecting photos, etc., I would have abandoned them entirely and moved on to their competitors (with what amounts to be the world’s most unreliable uploader from what I could tell — I had to try to upload some photos 6 or 7 times before it was successful!!!!!),
(Just so happens that I was signed up as a new user and had a whole bunch of free prints from Amazon — so I couldn’t complain about the price. However, I’ll not return to them.)
I hope the prints turn out better than their web site design and implementation.