Wonderful Error from Adobe Illustrator CS 2
Nice error message.
“Could not complete the requested operation.”
All I did was start Illustrator.
It’s clear what I’m supposed to do. The fact that it doesn’t have any actions (such as a button) is an extra bonus (and/or a slap in the face).
I’ve tried to start it 3 times, the button shows up sometimes … just an OK button though! Hitting the OK button just forces Illustrator to exit immediately. I’ll try rebooting in a while to see if that magically solves this new issue.
Usability rule: If you decide you must show an error dialog, provide some useful information that allows either the end user or the software manufacturer/author to assist with troubleshooting. As I mentioned before, displaying such a useless dialog to me is like slapping me in the face and saying I don’t matter.
Comments
I just bought CS 2 And I get the same error message. Does your (or the person who wrote that part) CS 2 Illustrator work? Any tips on fixing the program so it won't cause that to happen?
Posted by: Anthony Aird | February 17, 2006 2:19 PM
Yes, it does work now. I reinstalled I believe and it started working (maybe coincidentally). I'm sure I tried rebooting as well (and if you haven't, try that).
Posted by: Aaron | February 17, 2006 8:51 PM
It worked for me too, after I reinstalled the program like you did. Apparently it is something to do with the program file not being in the right directory.
Posted by: Anthony Aird | February 18, 2006 11:46 AM
I reinstalled the program, and it work a couple of times, but then it reverted to the original message and would not open. Upon further investigation on the Adobe site I found that Illustrator CS2 requires 512 Mb of ram, and although my system had 1 Gb, it was not enough when running other programs first. So either run Illustrator first before any other programs, or buy more ram.
Hope this helps.
Anthony
Posted by: Anthony Aird | March 3, 2006 7:01 PM
Very interesting. I'll have to watch for that. Thanks for the tip Anthony.
(I'm shocked that I hit it considering I've got 2GB installed in my machine).
Posted by: Aaron | March 3, 2006 9:23 PM